[Jewelry making - Article 00671] - Re: [Orchid] Cab calibration problems

[Zen Sojourner]

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>         Where did the cabs come from? 

    Thunderbird.  

    And they STILL haven't gotten back to me about this or other problems
    I had with the order. This would be the third time I've had trouble
    getting a response from them (as in they never respond unless I
    manage to actually catch someon in person on the phone). 

    They LOOK ok, there are just way too many of them that are the wrong
    size, far too large to go into the pre-made settings they sell. 

    I called Rio Grande and they tell me all their cabs are calibrated
    within a very fine tolerance of the stated size.  I'll try them.
    Thunderbird's non-response alone is enough to tell me its risky
    doing business with them.  It took me a couple of hours to untangle
    the strands of beads and pearls I ordered from them. The quality
    looks ok, but the calibration problem with their cabs and the fact
    that I can't seem to scare up a response from them means I won't be
    doing much business with them in the future. 

Sojourner

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