[Jewelry making - Article 00538] - Re: [Orchid] Refund Dilemma

[Jerry]

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    I had a place refund some money to a card they had on file, except
    the account had been closed for two years. They treated like it was
    their responsibility. So I called up that card carrier and they said
    that there 

    was the money in that account. They sent me a cheque. With my
    customers, any work is considered to be customer and there are no
    refunds. I tried to do a resell once for a good customer and had no
    bids on the work. 

Jerry

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