[Jewelry making - Article 00746] - Re: [Orchid] Palladium plating solution

[Thackeray Taylor]

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>     hmm.. I just ordered the guide from you guys last week...
>     inventory sticker says "revised"... cover has large gold coin...
>     backcover says copyright 2002... no palladium instructions... your
>     customer is starting to feel like a <snip>... it's getting late...
>     will call you for the "right" version tomorrow. 

Teddy,

    Wow, I must apologize. After receiving your e-mail I was thinking
    "something's not right", so I checked our current stock and I was
    right. Somehow during our last printing our local printer printed an
    older version of the guide using the new cover. Not that the
    information is bad or inaccurate, it just omitted some new
    information, such as the palladium info. It also shows the older
    rectifiers, ones we no longer carry. I will get a new one sent to
    you as soon as we get our next supply, which luckily will be very
    soon. And yes we checked to make sure it is the newest version. 

    If anyone else has very recently purchased a Midas Plating Guide
    from us please check on page 17 to see if there are instructions for
    the palladium solution. If it doesn't then contact me and I'll make
    sure to get you the right one ASAP. 

    Again, my sincerest apologies for the mix-up. 

Thackeray Taylor
Rio Grande Technical Support

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