[Jewelry making - Article 00448] - Re: [Orchid] Adjusting ring sizes for internet sales

[Stephen Walker]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

    I sell lots of rings on the Internet and by mailorder. Customers have
    a natural reluctance to buy this way because the ring seen only as a
    picture, you can't hold it or try it on. To overcome this my stated
    policy (you probably are not going to want to hear this) is that they
    can return the work for a full refund within 30 days and I will do
    free sizing for 90 days from purchase. About 20 percent of the rings
    I sell come back for sizing. This can be a problem when the customer
    is in another country, because  the customs and tax collectors as
    well as shipping costs can get messy and expensive. A chart with
    international ring sizing equivalents with diameter and circumference
    helps. I see some websites that have calculators. 

    Things get lost when they are shipped, sometimes, but not very often.
    Certain places are worse than others to lose things in shipment. A
    good rule to follow is to ship in a box large enough that someone
    can't slip it into a pocket or purse. This seems like a waste when you
    are sending a small item, but the risk is greatly relieved as the box
    gets bigger. If you only ship to the address that the customer's
    credit card is billed to you will also have a lot fewer problems. 

Steve Walker

____________________________________________________________________
T h e   O r c h i d   L i s t
Open Electronic Forum for Jewelry Manufacturing Methods and Procedures
____________________________________________________________________
Orchid FAQ:
~ http://www.ganoksin.com/orchid/faq.htm
Orchid Archives:
~ http://www.ganoksin.com/orchid/archive
Orchid Galleries:
~ http://www.ganoksin.com/orchid/gallery.htm
Invite a Friend:
~ http://www.ganoksin.com/invite.htm
____________________________________________________________________
Tips From The Jeweler's Bench - Article Archive
~ http://www.ganoksin.com/borisat/tip_sear.htm
The Jeweler's Selected Bibliography List
~ http://www.ganoksin.com/jewelry-books
Buy Orchid Jewelry:
~ http://www.ganoksin.com/shop
____________________________________________________________________
-Unsubscribe:
-Email: orchid-request AT ganoksin.com Body=unsubscribe subject=blank
____________________________________________________________________