[Jewelry making - Article 00422] - Re: [Orchid] Adjusting ring sizes for internet sales

[Catherine Ondrey]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

    Many times I will have customers that do not know their ring size
    and ask me how they should go about measuring.  If they can't get to
    a jewelry shop, I will tell them how to measure their ring finger.  I
    ask them to be as exact as they can be in the measurements - in
    either inches or millimeters.  I've only had a couple of resizing -
    sometimes because the measurements have changed since they last
    purchased a ring.  Ring sizes are very hard to work with - just a
    couple of millimeters and you are already up to the next size. If
    they are unsure or can't be exact with the size, to be on the safe
    side I will go a half size smaller.  It's much easier to size up a
    ring than to size down a ring.  Although - this all depends on what
    type of ring design you are selling.  Right now, I'm selling rings
    that can be resized (at least up a size).  I've been pretty generous
    with resizing rings without charging the customers - for the time
    being.  I know this probably isn't the best business practice, but I
    have had so many customer referrals from these customers that have
    had rings fixed and resized by me - that right now, I think it's to
    my benefit. 

    As far as shipping charges for rings coming to me for resizing - the
    customer pays to have it shipped and I will pay for the shipping
    back to the customer.  This is just my practice - and I'm sure others
    have different ways of doing this. 

    As far as items being lost in the mail - I'm not going to get into
    the horror stories that I have.  I would say that right now I am
    having a 10% loss in transit - which is quite a bit.  However,
    luckily for my customers, it's for supplies coming to me.  I have
    had an occasional HUGE Federal Express lost package... Just be sure
    to insure your packages.   Of all the carriers, I trust the postal
    service the most.  If I had the choice between Fed Ex and UPS, I'd
    go UPS.. 

____________________________________________________________________
T h e   O r c h i d   L i s t
Open Electronic Forum for Jewelry Manufacturing Methods and Procedures
____________________________________________________________________
Orchid FAQ:
~ http://www.ganoksin.com/orchid/faq.htm
Orchid Archives:
~ http://www.ganoksin.com/orchid/archive
Orchid Galleries:
~ http://www.ganoksin.com/orchid/gallery.htm
Invite a Friend:
~ http://www.ganoksin.com/invite.htm
____________________________________________________________________
Tips From The Jeweler's Bench - Article Archive
~ http://www.ganoksin.com/borisat/tip_sear.htm
The Jeweler's Selected Bibliography List
~ http://www.ganoksin.com/jewelry-books
Buy Orchid Jewelry:
~ http://www.ganoksin.com/shop
____________________________________________________________________
-Unsubscribe:
-Email: orchid-request AT ganoksin.com Body=unsubscribe subject=blank
____________________________________________________________________