[Jewelry making - Article 00186] - Re: [Orchid] CAD/CAM - 3Design vs ArtCam JewelSmith

[Sara Grinnell]

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Emily and All,

    I am sorry if I did not clarify my opinion well enough about any
    tool or product on the market, in this discussion CAD software. 

    I never intended to express that Vision Numeric has an inferior
    product in any way, what I was trying to say was it did not offer as
    much in the design realm when I was looking at software, but - I do
    admit this was some time ago and that is where I am at fault. I
    apologize, and I am going to test the product you represent and I am
    happy to answer questions in regard to is functionality and
    capabilities. 

    As far as I am aware, 3Design is a relatively new software, correct?
    When I first met with Vision Numeric reps in Basel, 3Design was not
    available and customer service and technical support was barely
    available for the product at that time. I am happy to know times
    change and even in the world of software as tools for jewelers,
    companies are realizing technical support is as important if not
    more so than the product itself and is a huge selling point to any
    product. Where would I be as a jeweler if I couldn't service the
    diamond rings I design and create for my customers? 

    Thank you Emily for giving all of us the opportunity to test this
    product and as far as CAD goes, for anyone reading this thread, one
    needs to find the best tool for the job and with a zillion variables
    in all of our work, that could be any half dozen of software
    packages. Good luck. 

    I use Solidworks and I love it. I have used many other CAD programs
    as well, but we all go back to our best pliers and we all have
    favorite tools - it's not a bad thing and it doesn't discredit other
    tools. Sorry if I upset anyone with my comparisons. 

Sara
Studio C Designs
Minneapolis, MN USA

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