[Jewelry making - Article 00538] - Re: [Orchid] Foreign dealers in Tucson

[Andrea Hill]

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Hello Greg,

    In compliance with the Kimberly Accord and other conflict-free
    diamonds guidelines, Rio Grande maintains assurances in written form
    from all our diamond suppliers that the diamonds they are providing
    us are conflict-free. 

    It's true that up to this point we have not provided disclaimers on
    every invoice to our customers. Our focus had been to establish
    correct documentation from our vendors and maintain it.
    Diamond-buying customers have requested letters from us to keep in
    their files, which we are happy to provide immediately. 

    Clearly it's time to put a disclaimer on all our invoices.  I'm
    sorry if you were made uncomfortable by the lack of disclaimer in
    your recent experience.  If you would like a letter from us to keep
    on file, please contact me off-line and I'll be happy to make sure
    you get one. Otherwise, we will now decide how to get the disclaimer
    on all the appropriate invoices -- and not on the rest of them! --
    and start making it easier for our customers. 

Thank you,
Andrea Hill
Chief Executive Officer
The Bell Group
7500 Bluewater Road NW
Albuquerque, NM  87121
505.839.3033 ph
505.839.3032 fx
andrea.hill AT riogrande.com

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