[Jewelry making - Article 01442] - Re: [Orchid] Techno X handpiece problems

[Daniel R. Spirer]

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    First of all Gesswein has an excellent reputation and whoever sends
    the handpiece back to them will get it back.  You will, of course,
    have to pay for the repair, but I have sent in hundreds of
    handpieces over the years for repair and they have all been
    returned. 

    Now I'm going to throw in my 2 cents on a related topic that creeps
    in here once in awhile when someone's tools break down.  I
    understand that many Orchidians are on a limited budget however
    there are certain tools that are necessary to the trade that you
    cannot work without and that everyone should consider owning
    multiples of.  Handpieces for flexible shafts are among the first
    and foremost of these items.  Every day that goes by that you don't
    have a fully functional workshop costs you a bundle of money. 
    Depending on the size of your shop I would recommend backup pieces
    on all of the following (as I have found over the years they are the
    most likely items to break down just when you need them the most): 

    ultrasonics (you can have one larger one and a smaller one for times
    when the larger one goes down) handpieces (we stock at least 6 extra
    ones at all times) flexible shafts-including extra foot pedals
    (having two at your bench is helpful in terms of saving time
    changing out tools too) gauges for your gas tanks steam cleaners (we
    had one break the last Saturday before Christmas a few years
    ago--now we have three) polishing machines (at least the
    motor-although we have had less problems with these than any of the
    above mentioned items) 

    I know it seems like a huge amount of money but if you are producing
    jewelry on a regular basis and you are on deadline for most jobs it
    will cost you far more to have the down time while waiting for
    things to be repaired than if you have a backup right there.  On a
    related issue if you are spending a whole lot of time trying to
    repair equipment yourself then you aren't doing what you do best: 
    making jewelry.  Every hour spent repairing tools is one hour less
    to spend designing and making something beautiful. 

Daniel R. Spirer, G.G.
Daniel R. Spirer Jewelers, LLC
1780 Massachusetts Ave.
Cambridge, MA 02140
617-234-4392
www.spirerjewelers.com

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