[Jewelry making - Article 01356] - [Orchid] Gallery breakage

[Janet Alexander]

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    Hi all, 

    I would like your thoughts on gallery breakage. I recently had my
    jewelery in a store on consignment. The store owner inspected my
    items upon receiving them. They had these pieces since December 19,
    2004. This last week they returned a double cuff bracelet with inlay
    ed stone to  me. The bracelet had been bent out of shape, one stone
    fallen out and another stone chipped. The bracelet now has a stress
    crack on the underside. It is basically ruined. 

    The store owner will not take responsibility for the bracelet. They
    say that it has only been in the show case and safe. That no one has
    looked at it. They said only two of them work there and haven't
    shown the bracelet. I showed them a photo of the bracelet I took
    just before giving it to them. It was not in that condition. I asked
    them to ex pain how the damage could have been done if it was only
    in the showcase. They said they couldn't explain it. They refused to
    pay for the bracelet. So I removed all of my jewelry from their
    store.  Interesting note, as I was leaving the store, the owner
    mentioned that she had just sold one of my bracelets last weekend. (
    It was the same style bracelet with no inlay) 

    Also, I was told that this store owner is creating knock offs of a
    well respected jewelry artist who has his jewelry her store. In
    essence, a customer comes in, sees a broach that is priced at
    $700.00 doesn't want to pay that price, so the store owner, pays an
    unknown jeweler to make a knock off of it, and sells it to the
    customer at half the price. I have no real proff of this. If I did I
    would tell the artist. Its just been told to me by another  jeweler.
    

Any comments???
Janet Alexander
972-724-8405
www.ornettes.com

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