[Jewelry making - Article 01187] - Re: [Orchid] Just blame it on the Jeweler

[Richard Barbare]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

    Sales people are trained to never take the blame, and no matter what
    the problem is, salvage the account.  They need to save face, so they
    can remain the trusted jewelry rep. If the customer still buys after
    there has been a problem, then they have done their job. But if they
    blame the jeweler for something they have done to management, those
    are fighting words making them sleazebags. 


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