[Jewelry making - Article 01068] - [Orchid] White gold fading

[Poppin-]

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    Hi all. 

    I've been doing all of the repairs in our store for 4 years now, and
    recenty I have come upon a problem. Anytime I work on white gold, it
    turns a different color, yellowish, in that spot. I have tried MANY
    coats of polish, etc., to no avail. This is chains, rings, whatever.
    It's like the gold is plated with something from the factory, and I
    need to know how to make it pretty again ;-)  We deal with several
    exellent company's, Stuller, Quality Gold, SimonG, etc., so I doubt
    that we are getting an inferior product... What are they coating it
    with, and what can I do to bring back that kind of shine? 

Fustrated!
Connie


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