[Jewelry making - Article 00924] - [Orchid] Praise for Frei and Borel

[Karen Olsen Ramsey]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

    I have used Frei and Borel as one of my tool suppliers for over 10
    years.  I have always been happy with their courteous and helpful
    sales people, and their prompt service. This week, they exceeded
    expectations.  I had ordered some tools, and a small mistake was
    made resulting in  my receiving a small package a sand paper instead
    of the jar of Jett Sett that I had thought I had ordered. 

    When I called to inquire how to exchange the wrong item for the
    correct one, they simply offered to send out the Jett Sett, free of
    charge. They did, and it arrived the next day. 

    Am I a devoted customer? Without a doubt! 

<edit>

Otto Frei
http://www.ganoksin.com/resources/detail-otto_frei-1475.html

    Help others make informed buying decisions with Otto Frei. We
    welcome your opinions and experiences with their products, ordering,
    customer service and and over all satisfaction. 

    Write an Anonymous Review  
    http://www.ganoksin.com/resources/review.php?id=1475

</edit>

Karen Olsen Ramsey
http://www.artjeweler.com


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