[Jewelry making - Article 00797] - [Orchid] Books for training counter help in custom work

[Michael R. Mathews Sr.]

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Hello All:

    I hope everyone had a prosperous season. I was wondering if anyone
    knows of a book or books that have a step by step guide as to how to
    effectively take in custom design jobs that don't make the Jeweler
    want to kill the sales girl? The Lady at work has been telling me
    for years now how much she hates doing custom, yet she is the one
    that takes it all in. I really want to do it myself but I don't have
    time. If we had a process to follow it would cut down on the
    frustration level. Any ideas? 

Michael R. Mathews Sr.

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