[Jewelry making - Article 01111] - Re: [Orchid] Paying Employees, Commission?

[Daniel Spirer]

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    We have always found that a commission in the range you are paying is
    a good incentive and a means to increase pay based on how well the
    store is doing. Teamwork being reduced means that you need to work
    more with the employees about what you expect overall from them. 
    Also if you add in some incentives that benefit the whole team you
    might eliminate some of this problem (like setting monthly sales
    goals for the whole store and giving everyone something if the goal
    is hit--incidentally we include benchworkers as well in this as they
    are helping to see that the goals are reached in a timely fashion as
    well). However some companies do complain that they see a decrease in
    the willingness of employees to work with all customers or together.
    Again I think it has to do with how good a manager you are in terms
    of working with your employees. There's nothing wrong with
    experimentation however.  If you don't like what you are seeing try a
    different approach for 6 months to a year. If things don't improve or
    get worse, go back to the old way. 

Daniel R. Spirer, G.G.
Daniel R. Spirer Jewelers, LLC
1780 Massachusetts Ave.
Cambridge, MA 02140
617-2344392
www.spirerjewelers.com

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