[Jewelry making - Article 01076] - [Orchid] Paying Employees, Commission?

[John Woodside]

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    What do you think is the best way to pay those talented people who
    are in retail jewelry sales. 

    For the past couple of years we have been paying our employees who
    are in jewelry sales a combination of salary with a 1% to 3%
    commission.  The results have been mixed.  While the employees seem
    more eager to wait on customers, the teamwork has been reduced. 
    Additionally, if the staff doesn't believe a customer has any
    "potential," they may ignore that person completely. 

    Sales have increased in those two years, but I am convinced that is
    the result of reason unrelated to commission. 

    What do you think about commission incentives and what types of pay
    have worked for you? 

Thanks for the advice!
John Woodside

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