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Re: [Orchid] Attrition in the jewelry industry  
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From: E. Ananiewicz
Date: Mon Nov 01 19:13:35 2004
 
     
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    Thank you for the suggestion. Fortunately, I had class today and we
    all went over our projects. I have a bit more direction on getting
    data, if it works will share my outcome. The one issue that came up
    is that you have to compare to something. So, I would more than
    likely choose a retail situation, pseudo trained staff etc. Perhaps
    like the electronic industry. Tomorrow I am going to beg for data
    from JCK!!!! Otherwise, I will run a small study with original survey
    at the mall and ask permission from the leasing manager to implement.
    Fortunately, the only year out of my 30 years in jewelry was spent as
    a manager for Dell at my local mall. Which by the way it is so much
    easier selling computers!!!!! 

    I think a lot of turnover in our trade has to do with job
    satisfaction. For example in my last position I was not compensated
    for many things that I did thus I had low satisfaction and left. You
    can always tell the tempo of a small store when the employees have
    been there a long time. Means that yes pay is a motivator of course,
    however there are other factors, like getting treated like a human
    and not a disposable item. 

Thanks again!
Eva

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