[Jewelry making - Article 00641] - Re: [Orchid] Stuller's new "system"

[Mary Latterman]

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David,

     If you are not into running up your own debt and plan on using a
     debit card to pay online, watch out!!! Since the new system switch
     in July, it results in a temporary double charge. This is similar to
     the problem Rio Grande has, where if you give a debit card payment,
     they place a hold on the funds for an estimated amount and then run
     the charge for the order separately once shipped. So the first hold
     is considered a "pending" transaction, and that cash doesn't
     actually get removed from your account, but you still don't have
     access to that money until several days later (10 days if you gave
     a PayPal debit card) when the funds are finally released. Doing this
     with a large enough order on your checking account can cause things
     to bounce while your cash is on hold. Rio Grande tells me not to use
     the online ordering, and to call to have the order "hard charged." I
     have to put my orders on account with Stuller, rather than prepay,
     so I can avoid the problem. 

Mary Latterman

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