[Jewelry making - Article 00660] - Re: [Orchid] Model Master Training Experience

[Kevin Fertenbaugh]

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Hi Dennis,

    Boy, I feel your pain in regard to the frustration. When I was
    looking at systems a year ago, I spoke with ModelMaster and I like
    the products but was not so impressed with the owners and the calls
    I made to find out about their support. They are known for NOT
    HAVING GOOD TECH SUPPORT. Artcam is an EXCELLANT product, but that
    doesn't matter if you don't know how to use it. I can put you in
    touch with an organization that has many Artcam users that will be
    able to help you out.  There are also a few that use the Model Master
    Mills as well.  That may be your only salvation.  I do know of
    another potential place for training, but I can't talk about it
    here. 

    I opted to go with GEMVISION myself and purchased Matrix and the REVO
    mill.  I'm not one bit sorry for my decision.  Gemvision has the
    BEST tech support in the industry when it comes to the design
    software.  They're just getting off the ground with REVO, but  I'm
    not a machinest either and nothing is easier to use in the Machining
    world than REVO.  I know, because I also own a MaxNC mill as  well
    that I use Deskproto for CAM.  As soon as I got back from training on
    Matrix and REVO, I was making models and making money.  That's the
    KEY!!!! If your trying to figure out all this stuff on your own, then
    why'd you spend $2,000 for training.  

    I'm not one for putting people down or companies for that matter.
    But, my experience with ModelMaster and the references they gave me
    always had the same story that your giving here right now.  They
    really do have Excellent products, but what good are they if you
    can't get the training or help when you NEED IT! 

    If you want me to help you out and put you in contact with  the
    right people that I'm sure will share and help you out, please
    contact me off list. 

Take Care,

Kevin Fertenbaugh
KEF Jewelry Designs, Inc. /  Hasko Jewelers
prosperity AT pobox.com

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