[Jewelry making - Article 00120] - Re: [Orchid] Gracious answer to not reducing your prices

[LSHancock]

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    I've used various versions of this response. It's the first one I
    think about when someone asks.  

    "I don't discount my work.  I can't ethically undercut the galleries
    who sell my work and it would be unfair to the clients I have who
    have paid full price." 

    Often you get people who just think the work is overpriced and tell
    you that to your face, which I find hilarious when I've sold dozens
    of the pieces to people who think my work's a bargain.  To them I
    would say: 

    "No one wants to feel like they are paying more for an item than
    it's worth, and I know that this piece is so unique that it may seem
    unusual for you to pay what I'm asking, but I can assure you that
    I've (sold many of these at this price/fairly priced the work) and
    researched my pricing extensively enough to know that the price is
    very competitive." 

    I like the response that was given recently where the tables were
    turned on the client, asking them how they would feel if someone
    asked them to take a discount for their work.  However, that seems a
    little awkward to me and hits a little to close to home.  They could
    always say, "yeah, I'd do it."  Then what do you say.  Instead, how
    about this: 

    "I tell you what, you convince (the producer of the show/my
    landlord) to give me back 10% of my (booth fee/rent), I'd be glad to
    give you a 10% discount...(the producers booth is down this aisle/my
    landlord's phone number is ...)"  It's direct, demands an immediate
    response, takes the onus off you, puts the request for a discount in
    terms they can understand and if you say it with a big grin and a
    chuckle it may be enough to disarm the client.  

    It also blows my mind that people ask for you to not charge tax. 
    I'd love to hear what comebacks people have for this one. 

Larry

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