[Jewelry making - Article 00128] - Re: [Orchid] Quoting a Price

[Judy M. Willingham]

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Hello Sandra,

    Great question! "...how to quote a price when I don't know what the
    exact costs will be." 

    I get that request frequently.  I take the customer's name and phone
    number with any details like ring size or design changes.  After I
    determine the price, I factor in what an increase - say 20% - in
    metal price will do and tell the customer that the price will be no
    more than that higher number.  The other important part is that the
    price is good for a set period of time and they must decide within
    that time so materials can be ordered - even if I have the materials
    on hand.  I'm considering replacement costs too.  If the order comes
    after that date, the price is subject to adjustment. 

    Since the piece almost always comes in at a lower number, they are
    pleased when their price is lower than expected.  Good customer
    relations!  Although metal prices are pretty volatile right now, 20%
    has easily covered the changes within a week's time. 

    I'll be curious to see how others do this. 

    Judy in Kansas, where the strawberries are done, but the jam will be
    enjoyed for a long time.  Wheat is nearly ready for harvest - very
    early this year! 

Judy M. Willingham, R.S.
B.A.E.  237 Seaton Hall
Kansas State University
Manhatttan  KS  66506
(785) 532-2936    FAX (785) 532-6944

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