[Jewelry making - Article 00068] - [Orchid] Quoting a Price

[ElegantBee]

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    Hi All: I need some help with how to quote a price when I don't know
    what the exact costs will be.  A client asked for a quote for a gold
    charm. Since it would be cast from a piece that I now have in
    silver, the Casting People were able to give me a ballpark figure
    for a gold piece.  However, it is not an exact number.  I believe
    that customers prefer a definite price when ordering jewely(or
    anything.)  I know this happens all the time, but this is the first
    time I've run across it.  

    What do you tell the customer? How do you phrase it? If you give
    them a range, do they really hear what you are saying, or do they
    latch on to a lower number and then feel that you are overcharging
    them when it is higher than that number?  Any help is greatly
    appreciated.  Thanks, Sandra 

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