[Jewelry making - Article 00135] - Re: [Orchid] Refund of custom made jewelry

[songofthephoenix]

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    Missing, lost packages. 


>                 As I type this now four (repeat Four) extremely high
>     value packages containing diamond jlry are either missing or
>     misdelivered or lost.  Common factor in all four is that they were
>     addressed to us (from different retail jlry stores) and all were
>     coming via UPS (all were insured). I concur with and is our
>     practice that packages must be thoroughly checked for retaping,
>     cutting, damaged, pilferage etc before signing for it. 

    Hi Anil These may be precautions you already take, but if not, I
    offer a suggestion.  Don't have things shipped directly to the
    zipcode in the business address you listed and use nothing in
    addresses to identify connection to Gem or Jewelry. Instead, use an
    abbreviation or alternate name such as an individual.  

    ParcelPro specializes in insuring shipments of gems and jewelry and
    the following (from their website) is one of their packaging
    regulations: 

    Shipments to New York: Packages being sent to zip codes 10036 or
    10017, with a value of $15,000 or more, must be addressed to a UPS
    center (hold for pick-up) at a zip code adjacent to 10036 or 10017
    (call our office for alternate ship-to locations for New York). 

    According to their brochures, the regulations they require on
    packaging and shipping have been shown to be so effective in theft
    prevention that they are able to offer reasonable insurance rates to
    shippers of gems and jewelry. 

    If you'd like to check them out:  http://www.parcelpro.com.  There
    have been several threads here on ParcelPro in the past and searching
    the Orchid archives may offer further suggestions and options for
    security in shipping. 

    My only connection with ParcelPro is as a satisfied (small)
    customer.  I learned about the company here on Orchid. 

Pam Chott
www.songofthephoenix.com


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