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Re: [Orchid] Stuller edge  
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From: David L. Huffman
Date: Sun Mar 21 21:50:58 2004
 
     
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    Hi Mickey; Rio Grande has a pretty good selection of a lot of stuff
    Stuller carries but I'd also suggest Rochester Findings.  Not nearly
    as large as Stuller, but for calibrated colored goods some great
    prices and the service is excellent. Frei and Borel, Hoover and
    Strong, these also have mountings and findings. Crystal Gem Co. has
    colored stones.  Need real nice high end gems, try Roger Dery at
    Spectral Gems.  Diamonds, I'd go to Nice Gems in NY.  Stuller is the
    place for one-stop shopping and unparralled service.  You won't
    match them with any single source.  Problem is, you're in a typical
    retail paradigm. Everyone has the same product, so it becomes a price
    war.  You need to distinguish yourself, either with a certain style
    of inventory, a "look" as it were, or become the specialist in custom
    design or become known for the best repair service our just the most
    helpful, pleasant service.  None of these are off-the-shelf solutions
    but if you have a distinguishing characteristic to your business, you
    will eventually develop some customer loyalty.  Best of luck. 

David L. Huffman


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