[Jewelry making - Article 00760] - Re: [Orchid] FedEx nightmare

[Jormaloss]

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Hey folks,

    I recently sent about 12 oz of gold scrap through my local fedex.
    When I told them how much I wanted to insure it for, the guy told me
    about there $500 payout.  He told me that I could pay for more
    insurance if I wanted but they wouldn't honor the payout!  He didn't
    offer me any suggestions about better insurance.  I gambled, sent it
    uninsured, overnight and luckily it got there.   

    Christopher, I suggest that you notify the local police,and tell the
    folks at fedex that you are doing so.  If they admitted to you that
    they had your package, and that only 5 or 6 people had access to it,
    and they don't have it now, it was stolen.  They may not want to
    pay, but the truth is they have 1 or more thieves on there dock, if
    they won't investigate it thru the police,they may be culpable as
    well.  Perhaps, a police investgation is warranted and will make
    them think twice about blowing you off. Did you have to document
    what was in the package through customs?  If you did, it seems that
    you would have 3rd party proof of contents.  Their lawyers can argue
    till they are blue in the face but theft is theft.  Do you have
    civil court in your country?  Maybe suing the individuals directly
    involved for the loss will scare them in to paying up. The theft of
    a $10 package is as bad for business as a $10,000 package. I bet if
    you point this out in court you will dealt with amicably.  

    Good luck, Dennis 



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