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[Orchid] Shipping & Handling Charges  
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From: Catherine Ondrey
Date: Tue Feb 10 20:50:43 2004
 
     
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    Someone recently asked about charging a handling fee when sending
    out orders.  I used to get upset at companies that charged me a
    handling charge until I started shipping out a lot of orders.  Up
    until this point, I have not charged a handling fee, but have now
    decided to come up with a reasonable amount to charge for handling. 
    I just finished filling and shipping 3 orders, and labeling and
    packaging the items took me the entire day - not to mention driving
    to FedEx/UPS to drop these off - or paying their fee to pick them up.
     During the holiday season I must have spent days packaging orders. 
    I've always just charged the exact amount of shipping and have not
    considered my time.  If I don't start charging a small handling fee,
    I'm going to be taking a loss on my time spent filling each order.  I
    don't have a problem anymore with companies that charge a handling
    fee - as long as that fee is reasonable.  I have seen companies more
    than $10 for a handling fee (on top of shipping), which I think is
    ridiculously high. 


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