[Jewelry making - Article 00287] - Re: [Orchid] Weapons of mass-destruction

[Marty Reynard]

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    Oh dear, Wal-Martphobia rears its head.  I'm an odd bird, I *love*
    Wal-Mart and Home Depot.  They carry wonderful, quality merchandise
    and I get a great many supplies for my jewelry work from both each
    year (I don't work the traditional end of the field).  Just because a
    business is an "independent" doesn't make it morally/ethically
    superior.  Both chains accept returns with no questions asked....many
    independents will scalp their customers, charging exhorbitant markups
    on stuff you can get for a fraction of the cost down the block.  And
    lastly, numerous economists have written about how both of these
    major chains have had an important impact in keeping inflation down.
     There is no perfect solution, and the independents who are smart are
    the independents who adapt and find niche products (which will
    *always* exist) for their customers. 

    Ironically, here in Canada I have had incredible personal service
    from Wal-Mart employees who have gone out of their way to research
    and track down items for me, and experienced a high rate of friendly
    service.  Big does not mean evil: I tried to buy a lighter here years
    ago, and a friendly woman clerk said to me politely, "I'm sorry but
    Wal-Mart does not carry any smoking paraphernalia, sir."  I was
    thinking about the billions more they turned down..... 


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