[Jewelry making - Article 00541] - Re: [Orchid] Vibratory tumbler

[Thackeray Taylor]

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>          You can send your piece of jewelry to Rio Grande and they will
>     suggest the proper media and order of use.  I think they actually
>     tumble it for you. 

    Dear Orchid group, Elaine is correct we do run customer processes
    for evaluation in our Rio lab. However most of the time we can give a
    process over the phone or via e-mail without a lab evaluation. We try
    and limit the processes we run to unusual items as there is really no
    secret to processing most jeweler items. That being said, if you need
    a visual or a sample piece before committing to equipment and a
    process we would be happy to do a sample run and give you the lowdown
    on equipment, media and cycle times. Also, if you feel the need for
    an evaluation please contact one of our technical support agents
    BEFORE sending any product. This will eliminate any confusion and the
    possibility of your product getting lost in our building. 

Thackeray Taylor 
Rio Grande technical support 1-800-545-6566
For processes via e-mail sent to info AT riogrande.com. (please give all
contact info)


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