[Jewelry making - Article 00318] - Re: [Orchid] Benchmark on return per thousand

[april]

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    the company i work for is an 80 year established biz manufacturing
    mainly diamond jewelery. lots of engagement & weds and earrings. 

    we would never use glue during any production procedure, and neither
    would any of the other manufacturers that work with the same
    retailers. if we were discovered to do that my buyers would
    discontinue the relationship. 

    further we basically guarantee every piece we make. if a stone falls
    out and wasn't lost most of our stores would send it back to us with
    the mounting to study the reason, if there was a problem with the
    model or casting. if the stone is lost we normally replace it unless
    we can detect signs of abuse, and even then our response depends on
    the relationship. (meaning if there are too frequent problems from
    this store, or obvious poor repair work being sent for us to fix...) 

april
de-tech studio (when i'm not at my regular job!)


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