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Re: [Orchid] Oops, I broke your tanzanite  
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From: Jim Reitze
Date: Mon Nov 03 18:29:33 2003
 
     
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    OK, I can't shut up any more on this one.  Simple question.  Is it
    worth the price of a Tanzanite, even at retail, to have an angry
    customer blaring all over town that you are an incompetent, dishonest
    retailer?  That is what will happen if you don't at least try your
    darnedest to satisfy/appease her. In nearly 30 years of this, I have
    made a bunch of mistakes, but I try to learn from them, not wiggle
    out of them.  And, the price of a tanzanite to quiet her will be
    cheap compared to the advertising you will need to undo the damage
    she can do. My rant, thank you. Jim 



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