[Jewelry making - Article 00074] - Re: [Orchid] Problems with Stuller

[edlap]

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    I would have to agree with Karen,about Stuller. They are generally
    2nd to none on their customer service. Very rare to recieve a
    backorder status on an item from them. I find the biggest problem
    with them,is if you are unclear about an item on a faxed order, they
    will hold up a shipment till they get a clarification from you, so
    that they don't ship your order incorrectly.Thats not their mistake,
    its my own,but it is the tuffest situation I have ever ran into with
    them. And their quality is always pretty decent too.They are not
    necessarily the cheapest price on alot of items,but as you probably
    already know,you usually only get what you pay for-nothing
    more,nothing less.I've been a steady customer of theirs for about 12
    years,and wish more suppliers ran their business like them. My wife
    and I are even planning on going to a seminar / openhouse-tour
    /convention like deal in louisianna at the Stuller headquarters in a
    month or 2.They will have alot of tool demonstrations,and I'm looking
    to buy a laser welder.If anyone out there is well versed  with laser
    welders. I sure would like to hear from you, so I will know  what I
    should be looking for. If you like, contact me directly at
    diamondeddy2 AT insightbb.com   Ed 



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