[Jewelry making - Article 00343] - [Orchid] People Skills

[Susan Lucas]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========


    Annette, I loved your post about how to act at a trade fair.  You
    really hit home on some very important points that would be
    applicable to a store as well as a fair booth, like cleaning the
    cases, interacting with the people, starting a conversation, etc. 

    We did our first trade show last week-end, and I can say it was a
    success.  This was in spite of the fact that we are a retail
    business and there were other businesses at the same show selling
    their products at below wholesale prices to anyone who attended -
    wow, talk about tough competition!  Anyway, I made a practice of
    keeping our little tiny display case spotlessly clean, even if it did
    not need cleaning (most of our beads were out in the open, but some
    really pretty ones were in the case and it acted as a desk for
    writing too.)  I kept straightening and rearranging the beads,
    welcoming people to "paw through the piles" and holding things up and
    handing them over for them to see close up or undoing the hanks for
    them to "try on."  (Hubby commented on how they all were petting the
    beads - true.) 

    I just had to share one little story about this event when I read
    your post.  One customer took a look at some moss agate, held it up
    to her neck, as if a necklace, and wowser!  Her companion, my hubby,
    and I all just ooohed and aaahhed it was so gorgeous.  She did not
    want to pay that much and, in spite of everyone's encouragement, went
    away without it.  A while later she returned, looked at it again, and
    went away again.  Her companion, my hubby, and I almost cried, she
    looked so gorgeous in that stone.  (We almost gave it to her.) 
    Anyway, she came back again and bought it, saying that it was the
    stone for her astrology sign.  So, I asked her what that was and told
    her that I now knew something about moss agate that I had not known
    before and thanked her, with many more compliments on how truly
    gorgeous it was with her coloring.  And that was no lie!  (I've never
    seen a stone light up a face like that one did to her.) 

    So, bottom line is even if it is work (and it was) have some fun
    with the product and the people.  If it's no fun, then change your
    line of work as quickly as possible. 

Susan
Sun Country Gems
www.suncountrygems.com


____________________________________________________________________
T h e   O r c h i d   L i s t
Open Electronic Forum for Jewelry Manufacturing Methods and Procedures
____________________________________________________________________
Orchid FAQ:
~ http://www.ganoksin.com/orchid/faq.htm
Orchid Archives:
~ http://www.ganoksin.com/orchid/archive
Orchid Galleries:
~ http://www.ganoksin.com/orchid/gallery.htm
Invite a Friend:
~ http://www.ganoksin.com/invite.htm
____________________________________________________________________
Tips From The Jeweler's Bench - Article Archive
~ http://www.ganoksin.com/borisat/tip_sear.htm
The Jeweler's Selected Bibliography List
~ http://www.ganoksin.com/jewelry-books
Buy Orchid Jewelry:
~ http://www.ganoksin.com/shop
____________________________________________________________________
-Unsubscribe:
-Email: orchid-request AT ganoksin.com Body=unsubscribe subject=blank
____________________________________________________________________