[Jewelry making - Article 00904] - Re: [Orchid] Special order blues continued

[Beth Wicker]

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    Grace - I suspect it depends on your agreement with your credit card
    processor.  Mine says I must have a formal return policy, and it
    must be prominently displayed.  Eventually I want to have it printed
    on my sales slips that the customer signs, but right now it is on a
    sign I place by my check out area.  This is not an "open" return -
    whenever or for however long - but it is for whatever you have openly
    specified up front. Therefore, with a custom order, if you had the
    customer sign an agreement which specified under what conditions a
    return would be accepted, I would think that would work.  You should
    check with  your bank or processor to be certain. 

Best wishes.
Beth in SC


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