[Jewelry making - Article 00291] - Re: [Orchid] Colorit and UltraUV alternatives

[ElaineEC]

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    Dear Dan: Innovis, the manufacturers of Colorit, sent us a letter
    very recently statin g that they are selling their Colorit division.
    If they are unable to find a buyer, they will be closing the
    division. 

    Any announcement to that effect now is premature.  Innovis may yet
    find a buyer.  

    However, as a supplier, our job is to look at the contingencies and
    make sur e that whatever happens we are able to support the product.
    In the time since we received the letter from Innovis we have been
    researching alternate sources of supply for both colors and
    equipment. 

    We have found them. 

    The alternate colors come from the dental industry (as does Colorit)
    and are the same material as Colorit, with the slight variations in
    component ratios that you'd expect to find among different
    manufacturers of the same product. 

    Our preliminary test results with these colors are excellent.  Many
    of the colors match the Colorit brand exactly.  We are currently
    working on matchin g all of the colors as well as offering new colors. 


    The new equipment will operate the same way as the Colorit brand,
    after all, it's from the dental industry too.  It's a different
    brand of the same type of light.  Our intent is to keep both quality
    and costs in line with what we've been providing all along. 

    We are out of stock of Colorit kits at this time because we are,
    quite frankly, hoping to hear that Colorit has found a buyer.  We are
    loyal to the brand and we know our customers are too.  We don't want
    to switch to another brand prematurely.  However if we don't hear
    something positive from them very soon, we are ready make the switch. 

    In the interim we have a good supply of Colorit colors on our
    shelves and there will be no interruption in getting colors or parts. 

    As far as equipment that is already out in the field, we are able to
    get parts directly from the manufacturers of the equipment.  There is
    no need fo r concern that machines cannot be repaired when the need
    arises. 

    Whatever happens with Innovis and its Colorit division, we are fully
    prepared.   We are in close contact with Innovis and will know more
    from the m shortly.  Either Colorit brand equipment will soon be in
    stock or another brand will.  Should a brand change be made, all our
    Colorit customers will b e notified along with details on making the
    transition between brands seamless . 

    If you have any questions or concerns or simply want to discuss this
    further , please feel free to contact me by email or by phone (contact
    info is below). As usual, that goes for anyone reading this letter. 
    I'm always pleased to hear an Orchid member is calling and welcome
    your input. 

Best Regards,
Elaine Corwin
VP Technical Services
Gesswein Co. Inc.
Bridgeport CT
Tel: 1-800-544-2043 x287
in CT: 203-366-5400 x287
Fax: 203-335-0300
email: ecorwin AT gesswein.com

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