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Re: [Orchid] The cost of holding out  
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From: David Geller
Date: Sun Mar 09 22:19:06 2003
 
     
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>     Regardless of your SENTIMENTS , you are ignoring the fact that  in
>     the real world, competition prevails.

    Product sales are price sensitive. REPAIRS are not price sensitive,
    they are trust sensitive.. That's why there's no competition to speak
    of. People have you fix their jewelry because they trust ONLY you. 

    If you're not making enough income it's because you have not asked
    the customer to pay more. 

David Geller

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