[Jewelry making - Article 00893] - Re: [Orchid] How do you deal with high value stones?

[J.Morley]

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    T I had a jeweler friend of mine tell me recently he cracked a four
    carat round brilliant diamond. It was cut for the client and was a
    vvs stone. He had to take a second out on his house. The jewelry
    store he does work for split the cost but it was still somewhere in
    the $28,000 range and that was his half. I have a price list that
    states that the jeweler is not responsible for heavily included,
    chipped or fractured diamonds or colored stones. The sales staff is
    supposed to show it to customers when a stone comes in like that.
    Tonight I set a one carat in a new head and it had an inclusion that
    looked like it could cleave. I had the manager of the store loupe it
    and release me from any responsibility if it did cleave. I have had
    one carat stone cleave after I was released. Luckily I do a bunch of
    trade work so the home office will take it no problem unless you are
    not released then they try to rip you. I do work for antique jewelry
    stores and regularly have the customer sign a waiver written on the
    repair envelope releasing me of any responsibility in the event that
    the stone or piece is damaged. Have never had a customer have a
    problem with it. Loupe, Loupe, Loupe. Oh and did I mention the
    loupe? Be aware of all flaws in the stone. How is it cut? How is it
    going to be set? Bezel, prong, glue? Is the girdle thin? Will I be
    hammering on it? Is my skill level adequate to deal with this
    project? Even if your skill level is beyond believe there is always a
    chance that you will have a bad experience. That is why it is very
    important to C.Y.A. or COVER YOU'RE A#$%. If the customer does not
    want to release you from responsibility and you do not feel
    comfortable working on the piece let them walk. 
    Regards J Morley Coyote Ridge Studio

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