[Jewelry making - Article 00116] - Re: [Orchid] Vendor at outdoor craft show

[Gerry]

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    Dave Sebaste, I handle these situations one of two ways.  If there is
    only one buyer involved and there is only one item I reach my bottom
    price and refuse to budge. I ask the buyer if they would like to add
    another item that I could also discount to make them a better
    purchase. The second way I approach this is when there are two buyers
    together.  I encourage them to purchase together and I can make a
    better deal. I also explain to them that different items have
    different break points. Because I manufacture all my items some of
    them may have higher break points than others.  Explaining to them
    that in the case of object "X" I can only discount the price by 15%,
    but if they buy object "Y" with object "X" I can discount "Y" 25%.
    Customers have to be told that I do not just buy and sell
    merchandise.  I manufacture each piece. This works well at shows, but
    I would not attempt this kind of barter in a store front.  I will be
    in Tucson today and open tomorrow for the September show.  We will
    use this system. We always collect sales tax at retail shows.  Sales
    tax is added after the sale.  Credit card fees we end up eating. 
    Sales Tax, Credit Card transaction fees, and show overhead all must
    be added into the selling price of your items.  I explain all this to
    the customer right up front. When a deal cannot be reached I tell the
    customer that is it.  If they continue to haggle I remove the item
    from the case and move on to the next customer after telling them
    "Thank You for your time". 

Gerry Galarneau
ggwcr AT cox.net
www.galarneausgems.com

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