[Jewelry making - Article 00513] - Re: [Orchid] Tanzanite & rhodium plating

[MillsGem]

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    David, How right you are ! There is no way you can satisfy ALL the
    demands of our various customers. This point came to me just day
    before yesterday when a very distraught young lady came to me with a
    ring that had been absolutely butchered by the jeweler she had
    commisioned to make her custom wedding ring. There was no way that
    the ring could have been resuscitated short of starting all over.
    Furthermore, the wedding was to take place this weekend ! And, as if
    that were not enough, the design that she had concocted was
    completely impractical. Had I gotten into this situation it would be
    tantamount to the proverbial intervention in a domestic
    dispute.....I might well have been the victim rather than the hero !
    The other scenario in which you are treading on thin ice is the one
    of the customer bringing in a piece of junk which should never have
    been taken out of the Cracker Jacks box. There is no mystery to the
    fact that the standards of the jewelry industry have fallen to
    abysmal levels in recent years. It isn't so much the assumption that
    low quality has never been available, but, rather, that a lot of
    jewelry that is offered as quality merchandise is really poorly
    disguised junk. The fact that we now have I 3 diamonds is testimony
    to this fact. ( Actually, there are now diamonds used in jewelry
    that wouldn't even qualify as I 3's....they are totally opaque ! )
    In other cases we are dealing with size thirteen rings which have
    paper thin shanks....guaranteed to collapse just after purchase. I
    have always wished that there were at least some agency such as
    consumer reports which would test products and make recommendations
    to consumers so that the industry would not incur the bad rap that
    has undermined consumer confidence in recent years. This is a very
    simple matter; chains could be rated for strength, ring shanks could
    be tested for wear and stones could be rated using existing
    criteria. It is defintely not rocket science and we would all be
    beneficiaries.      Ron at Mills Gem, Los Osos, CA.  

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