[Jewelry making - Article 00501] - Re: [Orchid] Stone swith in Bangkok

[Galarneau's]

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    Denise, I know of no legal recourse you can take.  Even with a
    written guarantee you only have the goodwill of the vendor when you
    deal with a supplier outside your country.  This means any country.
    The best recourse you can follow is to spread the name of the company
    around so that others are not taken in by the same company.  Even
    foreign dealers traveling in another country are very difficult to
    hold to a guarantee of trust. There are some International laws, but
    it would be very expensive to pursue them.  You might try the Embassy
    service.  Your claim is very small and it is unlikely they would give
    you much attention.  When foreign dealers come to the USA to sell in
    the USA they basically can say and do what ever they want.  You have
    very little recourse when buying from them because they are foreign
    citizens.  Even the ones that speak perfect English and are
    gentlemen can turn into nightmares.  That is why until about 15 years
    ago most people who dealt with foreign suppliers where business men
    who bought in quantity and knew how to use business leverage to
    ensure honest transactions.  One on one transactions in a retail
    environment with a foreign dealer carry no guarantees and are very
    risky transactions.  Buyer beware. 

Gerry Galarneau

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