[Jewelry making - Article 00325] - Re: [Orchid] Annodized aluminun & Metalliferous

[Evan Soldinger]

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    I HAVE NEVER HAD A BAD EXPERIENCE AT METALLIFEROUS! In fact, I have
    only had good times with that business. I wander for hours in the
    back rooms, take up a lot of their time, don't spend a lot of $$$
    each year there and I'm always treated with respect and lots of
    help.Sometimes I will pick out an expensive tool, only to be
    assisted in finding a tool that will do the same job, is just as
    well-made and is less expensive. How can you beat that for
    service!!! I'm delighted that there is a source like them and hope
    that they continue to be available to us all. 

    Sorry for your terrible experience. You are indeed justified in
    feeling that you no longer wish to deal with them. Perhaps, if you
    find you need their stock/supplies, tools , you might consider
    communicating, in a letter, how offended you were by their treatment
    of you. If nothing else, it will certainly let the CORRECT person
    know that a serious error in business diplomacy has been made. 

    Linda 
 

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