[Jewelry making - Article 00307] - [Orchid] Annodized aluminun & Metalliferous

[Tom or Grace Stokes]

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    Thank you Dave Sebaste for replying to my e-mail regarding the
    rudeness and unprofessional attitude of the people at Metalliferous-
    I was beginning to think I was alone in my anger and frustration. 
    We probably talked with the same person, David, who remarkably IS
    the owner (what a joke).  I too called in once or twice with
    questions about specs that were not listed in the catalog and got
    the same curt response.  David, the owner actually had the nerve to
    go into the computer when I called them with an item that was
    missing in an order, to tell me to the penney what I had spent at
    his company in the past year to illustrate to me why I was not
    valued enough as a customer to send me the missing item next day and
    eat their mistake.  I am through with them and am hopeful others
    with similar experience will boycott the company too.  I know I am
    venting but it was a truly humilating and frustrating experience.  
    GRACE 
 

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