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Re: [Orchid] Heat treatment RANT **CAUTION**  
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From: TOMPAHPE
Date: Fri Feb 01 07:11:46 2002
 
     
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Hey Carl, 

    One question for you - let's say you go buy yourself a new car.
    Let's say it's a "program" car, a year old - smart buyer that you
    surely are, you don't want to take the $1500+ hit in devaluation
    from driving a brand spanking new set of wheels off the dealer lot.
    So you look the car over - looks pretty darn good, low miles and you
    pay what you think is a fair price for it. 

    Well, after cruising around in it for a few weeks, the novelty wears
    off and you start becoming more aware of the subtle rattling that
    occurs when you're doing 60mph on the highway. Then you notice water
    seeping in while running your new dream machine through the
    automatic car wash - even after you hit the power window buttons 15
    times to make sure those puppies are up all the way. 

    So here it is your car isn't performing as you rightfully expected -
    and you decide to investigate why you're having these unexpected
    problems. Lo and behold, you find out that the car you bought had
    been involved in a nasty collision - and you've basically paid for a
    bondo-buggy with a bent frame. 

    Personally I wish every valuable item I purchased that falls well
    beyond my area of expertise was scrutinized one-tenth of what
    valuable gems and jewelry are. 

    We, as an industry, make it tough enough on consumers to make
    purchases confidently and without complications. If you doubt that,
    I'd be happy to share some of my research into this with you. 

    Yes, it's a big responsibility and far from an easy task to keep up
    with the latest gemological developments. It takes dedication to
    manage that, no doubt. 

    However, I disagree with you on the point of this leading to the
    demise of the little guy! Why? Because in my experience, it IS the
    little guy who IS keeping abreast of these things! 

    In my humble opinion, independent jewelers are the unsung heroes of
    this industry. These are the people who know the meaning of the term
    "the jewelers arts" and care enough about their customers to WANT to
    make sure they don't unwittingly end up with a gem version of a
    bondo-special. Not because they're worried about a lawsuit, but
    because they sincerely care about their clients and hope they'll
    come back again. 

    Ours is not a trade to get rich quick in. Nor is it one promising an
    easy path. People who succeed in this industry do so because they
    love their work and take pride in going the extra mile - or ten! I
    don't mean to sound cold here but if someone feels it's too much
    trouble to do all that is required of a jeweler, that person would
    probably be happier and more prosperous doing something else
    instead. And the industry is probably better off without such
    individuals as well. 

    As for myself, I'm grateful to all our colleagues who make it
    possible for us to sell - and for our customers to buy - with
    confidence. My hat is off to all the dedicated, hard working people
    who spend hours identifying microscopic details which translate into
    massive value AND durability differences. Without them, we could ALL
    kiss our careers good-bye. 

    Respectfully, Jeanette Marie Kekahbah  

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