Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Return / Refund Policy

eBooks and digital downloads are non refundable!

Books and other printed material - Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publocation. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.

Online Secure credit card payment

We accept Visa, Master Card, American Express cards.
We use a SSL (Secure Socket Layer) server certificate and 2Checkout.com and PayPal E-Commerce solutions to ensure encryption all of your information transmitted during the checkout process. Our credit card processing is done through a secure connection with 2Checkout.com or Paypal

Payment by Check

We currently can only accept online payments

Books are shipped immidiatly, For all other items, please allow 10-14 business days for shipping of your merchandise after we successfully received your payment.

Shipping Information

All orders are being shipped within the USA.

Shipping charges are calculated online on a per-order basis. Please make note of the shipping charges associated with each order.

We are currently providing UPS ground to all US and Canada orders.

International Orders