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Ganoksin - User Help Desk
The Gem and Jewelry World's Foremost Resource on The Internet!

Ganoksin's Frequently Asked Questions [FAQ] covering a range of topics about the Ganoksin Project Website. You can browse or search the various categories of information to better assist you in using this site. Please feel free to contact us for information not currently available. This will help us to improve the service to better meet your needs.

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What is your Privacy policy?

Privacy Policy for The Ganoksin Project Website

The privacy of our visitors to The Ganoksin Project Website  is important to us.

Ganoksin does not rent, sell, or share personal information about you with other people or companies except for services you've requested, when we have your permission, or under the following circumstances:

  1. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Ganoksin's terms of use, or as otherwise required by law.  
  2. Ganoksin displays targeted advertisements, Ganoksin does not provide any personal information to the advertiser when you interact with or view a targeted ad.
Here is information on what types of personal information we receive and collect when you use and visit The Ganoksin Project, and how we safeguard your information.  We never sell your personal information to third parties.

Log Files

As with most other websites, we collect and use the data contained in log files.  The information in the log files include  your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site.  This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We also use third party advertisements on The Ganoksin Project Website  to support our site.  Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.  This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

DoubleClick DART cookies

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements).  This cookie is used to serve ads specific to you and your interests (”interest based targeting”).  The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey).  DART uses “non personally identifiable information”.  It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers.  You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security.  However, this can affect how you are able to interact with our site as well as other websites.  This could include the inability to login to services or programs, such as logging into forums or accounts.

Deleting cookies does not mean you are permanently opted out of any advertising program.  Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.
 

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